Read the docs
TI-2004-00554 Aliases CVE-2004-0613GHSA-jcj4-h2pg-j964

osTicket allows remote attackers to view sensitive uploaded files and possibly execute…

Priority MEDIUM 45Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
Partial · Partial · Partial
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA.

Summary

osTicket allows remote attackers to view sensitive uploaded files and possibly execute arbitrary code via an HTTP request that uploads a PHP file to the ticket attachments directory.

Why it matters now

EPSS 0.09869 95th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:osticket:osticket_sts:1.2:*:*:*:*:*:*:*1.2Vulnerableosticket
  • cpe:2.3:a:osticket:osticket_sts:1.2:*:*:*:*:*:*:* Versions 1.2 Vulnerable ·osticket

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2004-0613
  2. 2026-10-03 Alias added: GHSA-jcj4-h2pg-j964

References

  • TI-2005-02035 PHP local file inclusion vulnerability in (1) view.php and (2) open.php in osTicket 1.3.1… CVSS 2.0HIGH 7.5
  • TI-2005-02034 SQL injection vulnerability in class.ticket.php in osTicket 1.3.1 beta and earlier allows… CVSS 2.0HIGH 7.5
  • TI-2004-00555 osTicket trusts a hidden form field in the submit form to limit the upload size of a… CVSS 2.0MEDIUM 6.4
  • TI-2006-06477 Cross-site scripting (XSS) vulnerability in support/view.php in Support Cards 1… CVSS 2.0MEDIUM 4.3

Sources