Multiple SQL injection vulnerabilities in Kayako eSupport 2.x allow remote attackers to…
Priority LOW 25Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- None · Partial · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Multiple SQL injection vulnerabilities in Kayako eSupport 2.x allow remote attackers to execute arbitrary SQL commands via the (1) subcat, (2) rate, (3) questiondetails, (4) ticketkey22, (5) email22 parameters to index.php, or (6) the e-mail field of the Forgot Key feature.
Why it matters now
EPSS 0.01097 65th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 5
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:* | 2.1.2 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:* | 2.1.8 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:* | 2.2 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:* | 2.2.5 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:* | 2.3 | Vulnerable | Kayako |
- cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:* Versions 2.1.2 Vulnerable ·Kayako
- cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:* Versions 2.1.8 Vulnerable ·Kayako
- cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:* Versions 2.2 Vulnerable ·Kayako
- cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:* Versions 2.2.5 Vulnerable ·Kayako
- cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:* Versions 2.3 Vulnerable ·Kayako
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2004-1413
- 2026-10-03 Alias added: GHSA-c6jg-q487-8h79
References
More Kayako Esupport vulnerabilities
- TI-2010-02785 SQL injection vulnerability in index.php in Kayako eSupport 3.70.02 allows remote… CVSS 2.0HIGH 7.5
- TI-2010-02784 SQL injection vulnerability in index.php in Kayako eSupport 3.70.02 allows remote… CVSS 2.0HIGH 7.5
- TI-2005-00444 Cross-site scripting (XSS) vulnerability in index.php for Kayako ESupport 2.3.1, and… CVSS 2.0MEDIUM 6.8
- TI-2005-00785 Cross-site scripting (XSS) vulnerability in index.php in Kayako eSupport 2.3 allows… CVSS 2.0MEDIUM 4.3
- TI-2007-01112 Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite - ESupport… CVSS 2.0MEDIUM 4.3
- TI-2004-01289 Cross-site scripting (XSS) vulnerability in index.php in Kayako eSupport 2.x allows… CVSS 2.0MEDIUM 4.3
Sources
- CVE-2004-1413 · CVE Program
- CVE-2004-1413 · NVD
- FIRST EPSS
- GHSA-c6jg-q487-8h79 · GitHub Advisory Database · CC BY 4.0
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