Multiple buffer overflows in the SupportSoft (1) SmartIssue (tgctlsi.dll) and (2)…
Priority MEDIUM 55Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- Complete · Complete · Complete
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Multiple buffer overflows in the SupportSoft (1) SmartIssue (tgctlsi.dll) and (2) ScriptRunner (tgctlsr.dll) ActiveX controls, as used by Symantec Automated Support Assistant and Norton AntiVirus, Internet Security, and System Works 2006, allows remote attackers to execute arbitrary code via a crafted HTML message.
Why it matters now
EPSS 0.10415 95th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 6
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:supportsoft:scriptrunner:*:*:*:*:*:*:*:* | all versions | Vulnerable | Supportsoft |
| cpe:2.3:a:supportsoft:smartissue:*:*:*:*:*:*:*:* | all versions | Vulnerable | Supportsoft |
| cpe:2.3:a:symantec:automated_support_assistant:*:*:*:*:*:*:*:* | all versions | Vulnerable | Symantec |
| cpe:2.3:a:symantec:norton_antivirus:2006:*:*:*:*:*:*:* | 2006 | Vulnerable | Symantec |
| cpe:2.3:a:symantec:norton_internet_security:2006:*:*:*:*:*:*:* | 2006 | Vulnerable | Symantec |
| cpe:2.3:a:symantec:norton_system_works:2006:*:*:*:*:*:*:* | 2006 | Vulnerable | Symantec |
- cpe:2.3:a:supportsoft:scriptrunner:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Supportsoft
- cpe:2.3:a:supportsoft:smartissue:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Supportsoft
- cpe:2.3:a:symantec:automated_support_assistant:*:*:*:*:*:*:*:* Versions all versions Vulnerable ·Symantec
- cpe:2.3:a:symantec:norton_antivirus:2006:*:*:*:*:*:*:* Versions 2006 Vulnerable ·Symantec
- cpe:2.3:a:symantec:norton_internet_security:2006:*:*:*:*:*:*:* Versions 2006 Vulnerable ·Symantec
- cpe:2.3:a:symantec:norton_system_works:2006:*:*:*:*:*:*:* Versions 2006 Vulnerable ·Symantec
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2006-6490
- 2026-10-03 Alias added: GHSA-qjhg-7vx8-5438
References
Advisory 2
Sources
- CVE-2006-6490 · CVE Program
- CVE-2006-6490 · NVD
- FIRST EPSS
- GHSA-qjhg-7vx8-5438 · GitHub Advisory Database · CC BY 4.0
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