Zen Help Desk 2.1 stores sensitive information under the web root with insufficient…
Priority LOW 25Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- Partial · None · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Zen Help Desk 2.1 stores sensitive information under the web root with insufficient access control, which allows remote attackers to download a database containing a password via a direct request for ZenHelpDesk.mdb.
Why it matters now
EPSS 0.01213 68th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zen_help_desk_software:zen_help_desk:2.1:*:*:*:*:*:*:* | 2.1 | Vulnerable | Zen Help Desk Software |
- cpe:2.3:a:zen_help_desk_software:zen_help_desk:2.1:*:*:*:*:*:*:* Versions 2.1 Vulnerable ·Zen Help Desk Software
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2007-3146
- 2026-10-03 Alias added: GHSA-99jx-pmgj-g477
Sources
- CVE-2007-3146 · CVE Program
- CVE-2007-3146 · NVD
- FIRST EPSS
- GHSA-99jx-pmgj-g477 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences