Directory traversal vulnerability in the Administration interface in Cisco Customer…
Priority MEDIUM 43CWE-22Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- Complete · Complete · Complete
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Directory traversal vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center Express (aka CCX) server allows remote authenticated users to read, modify, or delete arbitrary files via unspecified vectors.
Why it matters now
EPSS 0.02399 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 33
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:cisco:crs:3.5:*:*:*:*:*:*:* | 3.5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:crs:4.0:*:*:*:*:*:*:* | 4.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:crs:4.1:*:*:*:*:*:*:* | 4.1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:crs:4.5:*:*:*:*:*:*:* | 4.5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:crs:5.0:*:*:*:*:*:*:* | 5.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:crs:6.0:*:*:*:*:*:*:* | 6.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:crs:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:customer_response_applications:3.5:*:*:*:*:*:*:* | 3.5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:ip_qm:3.5:*:*:*:*:*:*:* | 3.5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:3.5:*:*:*:*:*:*:* | 3.5 | Vulnerable | Cisco |
- cpe:2.3:a:cisco:crs:3.5:*:*:*:*:*:*:* Versions 3.5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:crs:4.0:*:*:*:*:*:*:* Versions 4.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:crs:4.1:*:*:*:*:*:*:* Versions 4.1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:crs:4.5:*:*:*:*:*:*:* Versions 4.5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:crs:5.0:*:*:*:*:*:*:* Versions 5.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:crs:6.0:*:*:*:*:*:*:* Versions 6.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:crs:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:customer_response_applications:3.5:*:*:*:*:*:*:* Versions 3.5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:ip_qm:3.5:*:*:*:*:*:*:* Versions 3.5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:3.5:*:*:*:*:*:*:* Versions 3.5 Vulnerable ·Cisco
Show 23 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:cisco:unified_ccx:4.0\(1\):*:*:*:*:*:*:* | 4.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:4.0\(3\):*:*:*:*:*:*:* | 4.0(3) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:4.0\(4\):*:*:*:*:*:*:* | 4.0(4) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:4.0\(5\):*:*:*:*:*:*:* | 4.0(5) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:4.0\(5a\):*:*:*:*:*:*:* | 4.0(5a) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:4.5\(1\):*:*:*:*:*:*:* | 4.5(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:4.5\(2\):*:*:*:*:*:*:* | 4.5(2) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:5.0\(1\):*:*:*:*:*:*:* | 5.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:6.0\(1\):*:*:*:*:*:*:* | 6.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ccx:7.0\(1\):*:*:*:*:*:*:* | 7.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_contact_center_express:3.0:*:*:*:*:*:*:* | 3.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_contact_center_express:5.0\(1\):*:*:*:*:*:*:* | 5.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_contact_center_express:6.0\(1\):*:*:*:*:*:*:* | 6.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_contact_center_express:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:3.0:*:*:*:*:*:*:* | 3.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:3.1:*:*:*:*:*:*:* | 3.1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:4.0:*:*:*:*:*:*:* | 4.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:4.1:*:*:*:*:*:*:* | 4.1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:4.5:*:*:*:*:*:*:* | 4.5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:5.0:*:*:*:*:*:*:* | 5.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:6.0:*:*:*:*:*:*:* | 6.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_ivr:7.0\(1\):*:*:*:*:*:*:* | 7.0(1) | Vulnerable | Cisco |
- cpe:2.3:a:cisco:unified_ccx:4.0\(1\):*:*:*:*:*:*:* Versions 4.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:4.0\(3\):*:*:*:*:*:*:* Versions 4.0(3) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:4.0\(4\):*:*:*:*:*:*:* Versions 4.0(4) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:4.0\(5\):*:*:*:*:*:*:* Versions 4.0(5) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:4.0\(5a\):*:*:*:*:*:*:* Versions 4.0(5a) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:4.5\(1\):*:*:*:*:*:*:* Versions 4.5(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:4.5\(2\):*:*:*:*:*:*:* Versions 4.5(2) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:5.0\(1\):*:*:*:*:*:*:* Versions 5.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:6.0\(1\):*:*:*:*:*:*:* Versions 6.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ccx:7.0\(1\):*:*:*:*:*:*:* Versions 7.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_contact_center_express:3.0:*:*:*:*:*:*:* Versions 3.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_contact_center_express:5.0\(1\):*:*:*:*:*:*:* Versions 5.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_contact_center_express:6.0\(1\):*:*:*:*:*:*:* Versions 6.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_contact_center_express:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:3.0:*:*:*:*:*:*:* Versions 3.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:3.1:*:*:*:*:*:*:* Versions 3.1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:4.0:*:*:*:*:*:*:* Versions 4.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:4.1:*:*:*:*:*:*:* Versions 4.1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:4.5:*:*:*:*:*:*:* Versions 4.5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:5.0:*:*:*:*:*:*:* Versions 5.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:6.0:*:*:*:*:*:*:* Versions 6.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_ivr:7.0\(1\):*:*:*:*:*:*:* Versions 7.0(1) Vulnerable ·Cisco
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2009-2047
- 2026-10-03 Alias added: GHSA-hcx9-6rrj-jfqh
References
More Cisco Crs vulnerabilities
- TI-2009-01956 Cross-site scripting (XSS) vulnerability in the Administration interface in Cisco… CVSS 2.0LOW 3.5
Sources
- CVE-2009-2047 · CVE Program
- CVE-2009-2047 · NVD
- FIRST EPSS
- GHSA-hcx9-6rrj-jfqh · GitHub Advisory Database · CC BY 4.0
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