The computer telephony integration (CTI) server component in Cisco Unified Contact Center…
Priority LOW 39Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- None · None · Complete
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
The computer telephony integration (CTI) server component in Cisco Unified Contact Center Express (UCCX) 7.0 before 7.0(1)SR4 and 7.0(2), 6.0 before 6.0(1)SR1, and 5.0 before 5.0(2)SR3 allows remote attackers to cause a denial of service (CTI server and Node Manager failure) via a malformed CTI message.
Why it matters now
EPSS 0.02521 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 9
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:cisco:unified_contact_center_express:5.0:*:*:*:*:*:*:* | 5.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_contact_center_express:6.0:*:*:*:*:*:*:* | 6.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_contact_center_express:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:customer_response_solution:5.0:*:*:*:*:*:*:* | 5.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:customer_response_solution:6.0:*:*:*:*:*:*:* | 6.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:customer_response_solution:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_interactive_voice_response:5.0:*:*:*:*:*:*:* | 5.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_interactive_voice_response:6.0:*:*:*:*:*:*:* | 6.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_ip_interactive_voice_response:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Cisco |
- cpe:2.3:a:cisco:unified_contact_center_express:5.0:*:*:*:*:*:*:* Versions 5.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_contact_center_express:6.0:*:*:*:*:*:*:* Versions 6.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_contact_center_express:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:customer_response_solution:5.0:*:*:*:*:*:*:* Versions 5.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:customer_response_solution:6.0:*:*:*:*:*:*:* Versions 6.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:customer_response_solution:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_interactive_voice_response:5.0:*:*:*:*:*:*:* Versions 5.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_interactive_voice_response:6.0:*:*:*:*:*:*:* Versions 6.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_ip_interactive_voice_response:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Cisco
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2010-1570
- 2026-10-03 Alias added: GHSA-cjjr-c6mv-9759
References
More Cisco Customer Response Solution vulnerabilities
- TI-2010-01516 Directory traversal vulnerability in the bootstrap service in Cisco Unified Contact… CVSS 2.0HIGH 7.8
Sources
- CVE-2010-1570 · CVE Program
- CVE-2010-1570 · NVD
- FIRST EPSS
- GHSA-cjjr-c6mv-9759 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences