An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS…
Priority LOW 31CWE-269Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Privilege escalation
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-269.
Summary
An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified
Why it matters now
EPSS 0.01291 70th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 8
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:* | 2.0.0 to before 2.0.8; 2.1.0 to before 2.1.4; 2.2.0 to before 2.2.3 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs_help_desk:*:*:*:*:*:*:*:* | 3.0.0 to before 3.0.19; 3.1.0 to before 3.1.14; after 3.2.0, before 3.2.4 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* | 3.0.0 to before 3.0.7; 3.1.0 to before 3.1.8; 3.2.0 to before 3.2.3 | Vulnerable | OTRS AG |
| cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | 8.0 | Vulnerable | Debian |
| cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* | 9.0 | Vulnerable | Debian |
| cpe:2.3:o:debian:debian_linux:10.0:*:*:*:*:*:*:* | 10.0 | Vulnerable | Debian |
| cpe:2.3:o:opensuse:opensuse:12.2:*:*:*:*:*:*:* | 12.2 | Vulnerable | openSUSE |
| cpe:2.3:o:opensuse:opensuse:12.3:*:*:*:*:*:*:* | 12.3 | Vulnerable | openSUSE |
- cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:* Versions 2.0.0 to before 2.0.8; 2.1.0 to before 2.1.4; 2.2.0 to before 2.2.3 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs_help_desk:*:*:*:*:*:*:*:* Versions 3.0.0 to before 3.0.19; 3.1.0 to before 3.1.14; after 3.2.0, before 3.2.4 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* Versions 3.0.0 to before 3.0.7; 3.1.0 to before 3.1.8; 3.2.0 to before 3.2.3 Vulnerable ·OTRS AG
- cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·Debian
- cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* Versions 9.0 Vulnerable ·Debian
- cpe:2.3:o:debian:debian_linux:10.0:*:*:*:*:*:*:* Versions 10.0 Vulnerable ·Debian
- cpe:2.3:o:opensuse:opensuse:12.2:*:*:*:*:*:*:* Versions 12.2 Vulnerable ·openSUSE
- cpe:2.3:o:opensuse:opensuse:12.3:*:*:*:*:*:*:* Versions 12.3 Vulnerable ·openSUSE
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2013-2625
- 2026-10-03 Alias added: GHSA-87rp-gwq4-fx5h
References
Sources
- CVE-2013-2625 · CVE Program
- CVE-2013-2625 · NVD
- FIRST EPSS
- GHSA-87rp-gwq4-fx5h · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences