A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and…
Priority LOW 34CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code.
Why it matters now
EPSS 0.04305 91st percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 4
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:* | before 2.0.8; 2.1.0 to before 2.1.4 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* | before 3.0.7; 3.1.0 to before 3.1.8; 3.2.0 to before 3.2.4 | Vulnerable | OTRS AG |
| cpe:2.3:o:opensuse:opensuse:12.2:*:*:*:*:*:*:* | 12.2 | Vulnerable | openSUSE |
| cpe:2.3:o:opensuse:opensuse:12.3:*:*:*:*:*:*:* | 12.3 | Vulnerable | openSUSE |
- cpe:2.3:a:otrs:faq:*:*:*:*:*:*:*:* Versions before 2.0.8; 2.1.0 to before 2.1.4 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* Versions before 3.0.7; 3.1.0 to before 3.1.8; 3.2.0 to before 3.2.4 Vulnerable ·OTRS AG
- cpe:2.3:o:opensuse:opensuse:12.2:*:*:*:*:*:*:* Versions 12.2 Vulnerable ·openSUSE
- cpe:2.3:o:opensuse:opensuse:12.3:*:*:*:*:*:*:* Versions 12.3 Vulnerable ·openSUSE
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2013-2637
- 2026-10-03 Alias added: GHSA-6cx5-8j63-3v47
References
Sources
- CVE-2013-2637 · CVE Program
- CVE-2013-2637 · NVD
- FIRST EPSS
- GHSA-6cx5-8j63-3v47 · GitHub Advisory Database · CC BY 4.0
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