Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer…
Priority HIGH 78CWE-22Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA.
Summary
Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9; IT360 v8 to v10.4.
Why it matters now
EPSS 0.78378 99th percentileScored 2026-11-07
Public exploit Yes 4 exploit referencesTagged by the CNA and NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 4
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:manageengine:servicedesk_plus:-:*:*:*:*:*:*:* | not specified by NVD | Vulnerable | ManageEngine |
| cpe:2.3:a:manageengine:assetexplorer:-:*:*:*:*:*:*:* | not specified by NVD | Vulnerable | ManageEngine |
| cpe:2.3:a:manageengine:supportcenter:-:*:*:*:*:*:*:* | not specified by NVD | Vulnerable | ManageEngine |
| cpe:2.3:a:manageengine:it360:-:*:*:*:*:*:*:* | not specified by NVD | Vulnerable | ManageEngine |
- cpe:2.3:a:manageengine:servicedesk_plus:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·ManageEngine
- cpe:2.3:a:manageengine:assetexplorer:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·ManageEngine
- cpe:2.3:a:manageengine:supportcenter:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·ManageEngine
- cpe:2.3:a:manageengine:it360:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·ManageEngine
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2014-5301
- 2026-10-03 Alias added: GHSA-fjc2-x947-3pw2
References
Exploit 4
- 35845
- 20150105 [The ManageOwnage Series, part XI]: Remote code execution in ServiceDesk, Asset Explorer, Support Center and IT360
- http://packetstormsecurity.com/files/130020/ManageEngine-Multiple-Products-Authenticated-File-Upload.html
- http://packetstormsecurity.com/files/129806/ManageEngine-Shell-Upload-Directory-Traversal.html
More ManageEngine Assetexplorer vulnerabilities
- TI-2014-04326 Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030… CVSS 3.0HIGH 8.8
Sources
- CVE-2014-5301 · CVE Program
- CVE-2014-5301 · NVD
- FIRST EPSS
- GHSA-fjc2-x947-3pw2 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences