Multiple SQL injection vulnerabilities in the FailOverHelperServlet (aka FailServlet)…
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- SQL injection
- Confidentiality · integrity · availability
- Partial · Partial · Partial
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-89.
Summary
Multiple SQL injection vulnerabilities in the FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine OpManager 8 through 11.5 build 11400 and IT360 10.5 and earlier allow remote attackers and remote authenticated users to execute arbitrary SQL commands via the (1) customerName or (2) serverRole parameter in a standbyUpdateInCentral operation to servlet/com.adventnet.me.opmanager.servlet.FailOverHelperServlet.
Why it matters now
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 14
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_opmanager:8.8:*:*:*:*:*:*:* | 8.8 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:9.0:*:*:*:*:*:*:* | 9.0 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:9.1:*:*:*:*:*:*:* | 9.1 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:9.2:*:*:*:*:*:*:* | 9.2 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:9.4:*:*:*:*:*:*:* | 9.4 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:10.0:*:*:*:*:*:*:* | 10.0 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:10.1:*:*:*:*:*:*:* | 10.1 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:10.2:*:*:*:*:*:*:* | 10.2 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:11.0:*:*:*:*:*:*:* | 11.0 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:11.1:*:*:*:*:*:*:* | 11.1 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_opmanager:8.8:*:*:*:*:*:*:* Versions 8.8 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:9.0:*:*:*:*:*:*:* Versions 9.0 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:9.1:*:*:*:*:*:*:* Versions 9.1 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:9.2:*:*:*:*:*:*:* Versions 9.2 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:9.4:*:*:*:*:*:*:* Versions 9.4 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:10.0:*:*:*:*:*:*:* Versions 10.0 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:10.1:*:*:*:*:*:*:* Versions 10.1 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:10.2:*:*:*:*:*:*:* Versions 10.2 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:11.0:*:*:*:*:*:*:* Versions 11.0 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:11.1:*:*:*:*:*:*:* Versions 11.1 Vulnerable ·Zohocorp
Show 4 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_opmanager:11.2:*:*:*:*:*:*:* | 11.2 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:11.3:*:*:*:*:*:*:* | 11.3 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:11.4:*:*:*:*:*:*:* | 11.4 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_opmanager:11.5:*:*:*:*:*:*:* | 11.5 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_opmanager:11.2:*:*:*:*:*:*:* Versions 11.2 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:11.3:*:*:*:*:*:*:* Versions 11.3 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:11.4:*:*:*:*:*:*:* Versions 11.4 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_opmanager:11.5:*:*:*:*:*:*:* Versions 11.5 Vulnerable ·Zohocorp
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2014-7864
- 2026-10-03 Alias added: GHSA-f4g5-8f5m-c4xh
References
Exploit 4
- 20150128 [The ManageOwnage Series, part XII]: Multiple vulnerabilities in FailOverServlet (OpManager, AppManager, IT360)
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.html
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservlet
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txt
More Zohocorp Manageengine Opmanager vulnerabilities
- TI-2022-11994 Zoho ManageEngine OPManager through 125588 allows SQL Injection via a few default reports. CVSS 3.1CRITICAL 9.8
- TI-2021-18117 Zoho ManageEngine OpManager version 125466 and below is vulnerable to SQL Injection in the getReportData API. CVSS 3.1CRITICAL 9.8
- TI-2020-17379 Zoho ManageEngine OpManager Stable build before 125203 (and Released build before 125233)… CVSS 3.1CRITICAL 9.8
- TI-2019-13137 An issue was discovered in Zoho ManageEngine OpManager before 12.4 build 124089. CVSS 3.1CRITICAL 9.8
- TI-2023-14824 Zoho ManageEngine OPManager through 126323 allows an authenticated user to achieve remote… CVSS 3.1HIGH 8.8
- TI-2018-12325 Global Search in Zoho ManageEngine OpManager before 12.3 123205 allows SQL Injection. CVSS 3.0CRITICAL 9.8
Sources
- CVE-2014-7864 · CVE Program
- CVE-2014-7864 · NVD
- FIRST EPSS
- GHSA-f4g5-8f5m-c4xh · GitHub Advisory Database · CC BY 4.0
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