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TI-2014-08266 Aliases CVE-2014-100002GHSA-5pv5-8647-88rx

Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917…

Priority MEDIUM 57CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
Partial · None · None
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-22 and the CVSS impact.

Summary

Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917 allows remote attackers to read arbitrary files via a ..%2f (dot dot encoded slash) in the attach parameter to WorkOrder.do in the file attachment for a new ticket.

Why it matters now

EPSS 0.59859 99th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA and NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:7916:*:*:*:*:*:*up to 7.9VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:7916:*:*:*:*:*:* Versions up to 7.9 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2014-100002
  2. 2026-10-03 Alias added: GHSA-5pv5-8647-88rx

References

Exploit 1

Other 2

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2023-09133 OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules. CVSS 3.1CRITICAL 9.8
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2023-11733 Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987… CVSS 3.1HIGH 7.5
  • TI-2022-16744 In Zoho ManageEngine SupportCenter Plus before 11023, V3 API requests are vulnerable to… CVSS 3.1CRITICAL 9.8
See all 30 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences