The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the…
Priority LOW 36CWE-200Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- Low · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-200.
Summary
The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.
Why it matters now
EPSS 0.09551 95th percentileScored 2026-11-07
Public exploit Yes 4 exploit referencesTagged by the CNA and NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:helpdesk_pro_project:helpdesk_pro:*:*:*:*:*:joomla\!:*:* | up to 1.3.0 | Vulnerable | Helpdesk Pro Project |
- cpe:2.3:a:helpdesk_pro_project:helpdesk_pro:*:*:*:*:*:joomla\!:*:* Versions up to 1.3.0 Vulnerable ·Helpdesk Pro Project
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2015-4071
- 2026-10-03 Alias added: GHSA-mwmc-6chq-x9m4
References
More Helpdesk Pro Project Helpdesk Pro vulnerabilities
- TI-2015-03435 Directory traversal vulnerability in the Helpdesk Pro plugin before 1.4.0 for Joomla!… CVSS 3.0HIGH 7.5
- TI-2015-03434 Multiple SQL injection vulnerabilities in the Helpdesk Pro plugin before 1.4.0 for… CVSS 3.0CRITICAL 9.8
- TI-2015-03433 Multiple cross-site scripting (XSS) vulnerabilities in the Helpdesk Pro plugin before… CVSS 3.0MEDIUM 5.4
Sources
- CVE-2015-4071 · CVE Program
- CVE-2015-4071 · NVD
- FIRST EPSS
- GHSA-mwmc-6chq-x9m4 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences