TI-2016-04938 Aliases CVE-2016-5683 GHSA-qcrp-q3mm-gq78

ReadyDesk 9.1 allows local users to determine cleartext SQL Server credentials by reading…

LOW 34Published 2016-08-26 · Updated 2024-08-06

Key facts

Attack vector: Local
Privileges required: Low
User interaction: None
Attack complexity: Low
Impact type: —
Confidentiality · integrity · availability: High · High · High
Fix status: No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA.

Summary

ReadyDesk 9.1 allows local users to determine cleartext SQL Server credentials by reading the SQL_Config.aspx file and decrypting data with a hardcoded key in the ReadyDesk.dll file.

Why it matters now

EPSS 0.00348 28th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
—	—	all versions	—	No fix listed	CNA

— Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:readydesk:readydesk:9.1:::::::*	9.1	Vulnerable	Readydesk

cpe:2.3:a:readydesk:readydesk:9.1:*:*:*:*:*:*:* Versions 9.1 Vulnerable ·Readydesk

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2016-5683
2026-10-03 Alias added: GHSA-qcrp-q3mm-gq78

References

Advisory 1

VU#294272

TI-2016-04368 Unrestricted file upload vulnerability in chat/sendfile.aspx in ReadyDesk 9.1 allows… CVSS 3.0CRITICAL 9.8
TI-2016-04366 SQL injection vulnerability in chat/staff/default.aspx in ReadyDesk 9.1 allows remote… CVSS 3.0CRITICAL 9.8
TI-2016-04367 Directory traversal vulnerability in chat/openattach.aspx in ReadyDesk 9.1 allows remote… CVSS 3.0HIGH 7.5

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences