Read the docs
TI-2017-10503 Aliases CVE-2017-14396GHSA-v33m-xv4g-2xv2

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of…

Priority MEDIUM 47CWE-89Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
SQL injection
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-89.

Summary

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.

Why it matters now

EPSS 0.02918 87th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:osticket:osticket:1.10:*:*:*:*:*:*:*1.10Vulnerableosticket
  • cpe:2.3:a:osticket:osticket:1.10:*:*:*:*:*:*:* Versions 1.10 Vulnerable ·osticket

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2017-14396
  2. 2026-10-03 Alias added: GHSA-v33m-xv4g-2xv2

References

  • TI-2025-28770 osTicket prior to v1.17.6 and v1.18.2 are vulnerable to Broken Access Control Vulnerability in /scp/ajax.php. CVSS 3.1MEDIUM 5.4
  • TI-2017-11381 osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. CVSS 3.0CRITICAL 9.8
  • TI-2010-00577 SQL injection vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote… CVSS 2.0HIGH 7.5
  • TI-2005-01360 PHP remote file inclusion vulnerability in main.php in osTicket allows remote attackers… CVSS 2.0HIGH 7.5
  • TI-2005-01359 Multiple SQL injection vulnerabilities in osTicket allow remote attackers to execute… CVSS 2.0HIGH 7.5
  • TI-2017-11275 osTicket 1.10.1 allows arbitrary client-side JavaScript code execution on victims who… CVSS 3.0MEDIUM 6.1
See all 7 →

Sources