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TI-2017-11612 Aliases CVE-2017-15864GHSA-ccf7-7224-85pv

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a…

Priority MEDIUM 42Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA.

Summary

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

Why it matters now

EPSS 0.01771 78th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 4

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*3.3.0 – 3.3.18VulnerableOTRS AG
cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*7.0VulnerableDebian
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*8.0VulnerableDebian
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*9.0VulnerableDebian
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions 3.3.0 – 3.3.18 Vulnerable ·OTRS AG
  • cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Debian
  • cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·Debian
  • cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* Versions 9.0 Vulnerable ·Debian

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2017-15864
  2. 2026-10-03 Alias added: GHSA-ccf7-7224-85pv

References

Advisory 3

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences