Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5…
Priority MEDIUM 43CWE-94Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-94.
Summary
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
Why it matters now
EPSS 0.02492 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 4
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 3.3.0 to before 3.3.20; 4.0.0 to before 4.0.26; 5.0.0 to before 5.0.24 | Vulnerable | OTRS AG |
| cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* | 7.0 | Vulnerable | Debian |
| cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | 8.0 | Vulnerable | Debian |
| cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* | 9.0 | Vulnerable | Debian |
- cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions 3.3.0 to before 3.3.20; 4.0.0 to before 4.0.26; 5.0.0 to before 5.0.24 Vulnerable ·OTRS AG
- cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Debian
- cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·Debian
- cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* Versions 9.0 Vulnerable ·Debian
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2017-16664
- 2026-10-03 Alias added: GHSA-fw6p-44w4-4vwh
References
Sources
- CVE-2017-16664 · CVE Program
- CVE-2017-16664 · NVD
- FIRST EPSS
- GHSA-fw6p-44w4-4vwh · GitHub Advisory Database · CC BY 4.0
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