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TI-2017-12316 Aliases CVE-2017-16756GHSA-xqch-rc2w-pgwf

An issue was discovered in Userscape HelpSpot before 4.7.2.

Priority LOW 39CWE-352Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Tampering
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-352.

Summary

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

Why it matters now

EPSS 0.00578 47th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:userscape:helpspot:*:*:*:*:*:*:*:*up to 4.7.1VulnerableUserscape
  • cpe:2.3:a:userscape:helpspot:*:*:*:*:*:*:*:* Versions up to 4.7.1 Vulnerable ·Userscape

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2017-16756
  2. 2026-10-03 Alias added: GHSA-xqch-rc2w-pgwf

References

Exploit 1

Advisory 2

  • TI-2017-12315 An issue was discovered in Userscape HelpSpot before 4.7.2. CVSS 3.0MEDIUM 6.1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences