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TI-2017-13659 Aliases CVE-2017-18486GHSA-xp26-jqrv-cc5r

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of…

Priority LOW 39CWE-332Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA.

Summary

Jitbit Helpdesk before 9.0.3 allows remote attackers to escalate privileges because of mishandling of the User/AutoLogin userHash parameter. By inspecting the token value provided in a password reset link, a user can leverage a weak PRNG to recover the shared secret used by the server for remote authentication. The shared secret can be used to escalate privileges by forging new tokens for any user. These tokens can be used to automatically log in as the affected user.

Why it matters now

EPSS 0.04807 92nd percentileScored 2026-11-07
Public exploit Yes 2 exploit referencesTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:jitbit:helpdesk:*:*:*:*:*:*:*:*before 9.0.3Vulnerablejitbit
  • cpe:2.3:a:jitbit:helpdesk:*:*:*:*:*:*:*:* Versions before 9.0.3 Vulnerable ·jitbit

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2017-18486
  2. 2026-10-03 Alias added: GHSA-xp26-jqrv-cc5r

References

Exploit 2

Advisory 2

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences