Hard-coded credentials in Dell SupportAssist Enterprise version 1.1
Key facts
- Attack vector
- Local
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- High
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-798.
Summary
Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
Why it matters now
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | Dell SupportAssist Enterprise version 1.1 | Dell SupportAssist Enterprise version 1.1 | — | No fix listed | CNA |
- Dell SupportAssist Enterprise version 1.1 Vendor— Affected Dell SupportAssist Enterprise version 1.1 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2018-1214
- 2026-10-03 Alias added: GHSA-v4fx-vr9m-2x7v
References
Sources
- CVE-2018-1214 · CVE Program
- CVE-2018-1214 · NVD
- FIRST EPSS
- GHSA-v4fx-vr9m-2x7v · GitHub Advisory Database · CC BY 4.0
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