TI-2018-05257 Aliases CVE-2018-7248 GHSA-9pr8-4qx2-38mf

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317.

LOW 33Published 2018-05-11 · Updated 2024-08-05

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: —
Confidentiality · integrity · availability: Low · None · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317. Unauthenticated users are able to validate domain user accounts by sending a request containing the username to an API endpoint. The endpoint will return the user's logon domain if the accounts exists, or 'null' if it does not.

Why it matters now

EPSS 0.06082 93rd percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by NVD

Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
—	—	all versions	—	No fix listed	CNA

— Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.3:9317::::::	9.3 9317	Vulnerable	Zohocorp

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.3:9317:*:*:*:*:*:* Versions 9.3 9317 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2018-7248
2026-10-03 Alias added: GHSA-9pr8-4qx2-38mf

References

Exploit 1

https://gitlab.com/e-sterling/cve-2018-7248

Other 1

https://medium.com/%40esterling_/cve-2018-7248-enumerating-active-directory-users-via-unauthenticated-manageengine-servicedesk-a1eda2942eb0

TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1

See all 49 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences