ServiceNow ITSM 2016-06-02 has XSS via the First Name or Last Name field of My Profile…
Priority LOW 25CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
ServiceNow ITSM 2016-06-02 has XSS via the First Name or Last Name field of My Profile (aka navpage.do), or the Search bar of My Portal (aka search_results.do).
Why it matters now
EPSS 0.00658 51st percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:servicenow:it_service_management:-:*:*:*:*:*:*:* | not specified by NVD | Vulnerable | ServiceNow |
- cpe:2.3:a:servicenow:it_service_management:-:*:*:*:*:*:*:* Versions not specified by NVD Vulnerable ·ServiceNow
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2018-8720
- 2026-10-03 Alias added: GHSA-pmrw-379c-rjhc
- 2026-10-09 EPSS moved to the 50th–90th percentile
References
More ServiceNow It Service Management vulnerabilities
- TI-2019-14988 ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and… CVSS 3.1MEDIUM 5.4
Sources
- CVE-2018-8720 · CVE Program
- CVE-2018-8720 · NVD
- FIRST EPSS
- GHSA-pmrw-379c-rjhc · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences