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TI-2018-06478 Aliases CVE-2018-8940GHSA-jw37-c6q4-x7h9

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has…

Priority MEDIUM 45CWE-611Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA.

Summary

ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.

Why it matters now

EPSS 0.01628 76th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:enghouse:contact_center\:_service_provider:7.2.5:*:*:*:*:*:*:*_service_provider 7.2.5VulnerableEnghouse
  • cpe:2.3:a:enghouse:contact_center\:_service_provider:7.2.5:*:*:*:*:*:*:* Versions _service_provider 7.2.5 Vulnerable ·Enghouse

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2018-8940
  2. 2026-10-03 Alias added: GHSA-jw37-c6q4-x7h9

References

Exploit 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences