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TI-2018-08272 Aliases CVE-2018-11563GHSA-qxm4-v4cw-7cm7

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7.

Priority LOW 23Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.

Why it matters now

EPSS 0.00809 57th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*6.0.0 – 6.0.7VulnerableOTRS AG
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*8.0VulnerableDebian
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions 6.0.0 – 6.0.7 Vulnerable ·OTRS AG
  • cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·Debian

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2018-11563
  2. 2026-10-03 Alias added: GHSA-qxm4-v4cw-7cm7

References

Patch 1

Advisory 3

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences