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TI-2018-13576 Aliases CVE-2018-19143GHSA-xm8f-ghm9-8g26

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x…

Priority LOW 30CWE-425Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
None · High · None
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-425.

Summary

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

Why it matters now

EPSS 0.00861 58th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*4.0.0 to before 4.0.33; 5.0.0 to before 5.0.31; 6.0.0 to before 6.0.13VulnerableOTRS AG
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*8.0VulnerableDebian
  • cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* Versions 4.0.0 to before 4.0.33; 5.0.0 to before 5.0.31; 6.0.0 to before 6.0.13 Vulnerable ·OTRS AG
  • cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·Debian

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2018-19143
  2. 2026-10-03 Alias added: GHSA-xm8f-ghm9-8g26

References

Patch 1

Advisory 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences