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TI-2019-04384 Aliases CVE-2019-6184GHSA-ph3j-f7mq-gm98

A potential vulnerability in the discontinued Customer Engagement Service (CCSDK)…

Priority LOW 34Published · Updated

Key facts

Attack vector
Local
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

A potential vulnerability in the discontinued Customer Engagement Service (CCSDK) software version 2.0.21.1 may allow local privilege escalation.

Why it matters now

EPSS 0.00386 32nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
LenovoCustomer Engagement Service (CCSDK)——No fix listedCNA
  • Customer Engagement Service (CCSDK) VendorLenovo Affected — Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:lenovo:customer_engagement_service:2.0.21.1:*:*:*:*:*:*:*2.0.21.1VulnerableLenovo
  • cpe:2.3:a:lenovo:customer_engagement_service:2.0.21.1:*:*:*:*:*:*:* Versions 2.0.21.1 Vulnerable ·Lenovo

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-6184
  2. 2026-10-03 Alias added: GHSA-ph3j-f7mq-gm98

References

Advisory 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences