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TI-2019-07584 Aliases CVE-2019-10273GHSA-cgp9-mfw2-2hh5

Information leakage vulnerability in the /mc login page in ManageEngine ServiceDesk Plus…

Priority LOW 30CWE-287Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
Low · None · None
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-287.

Summary

Information leakage vulnerability in the /mc login page in ManageEngine ServiceDesk Plus 9.3 software allows authenticated users to enumerate active users. Due to a flaw within the way the authentication is handled, an attacker is able to login and verify any active account.

Why it matters now

EPSS 0.07644 94th percentileScored 2026-11-07
Public exploit Yes 3 exploit referencesTagged by NVD and the CNA
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.3:*:*:*:*:*:*:*9.3VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.3:*:*:*:*:*:*:* Versions 9.3 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-10273
  2. 2026-10-03 Alias added: GHSA-cgp9-mfw2-2hh5

References

Exploit 3

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
  • TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1
See all 49 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences