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TI-2019-09140 Aliases CVE-2019-12252GHSA-gp2f-p94x-gqv7

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges…

Priority MEDIUM 40CWE-639Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · None · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-639.

Summary

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.

Why it matters now

EPSS 0.08208 94th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*up to 10.5VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* Versions up to 10.5 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-12252
  2. 2026-10-03 Alias added: GHSA-gp2f-p94x-gqv7

References

Advisory 2

Other 1

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
  • TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1
See all 49 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences