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TI-2019-09433 Aliases CVE-2019-12633GHSA-6m2f-gr3g-wqw2

Cisco Unified Contact Center Express Request Processing Server-Side Request Forgery Vulnerability

Priority MEDIUM 42CWE-20Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
None · High · None
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

A vulnerability in Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to bypass access controls and conduct a server-side request forgery (SSRF) attack on a targeted system. The vulnerability is due to improper validation of user-supplied input on the affected system. An attacker could exploit this vulnerability by sending the user of the web application a crafted request. If the request is processed, the attacker could access the system and perform unauthorized actions.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.01515 74th percentileScored 2026-11-07
Fix Fixed Cisco Unified Contact Center Express (Cisco): 12.0(1)SU0.1

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
CiscoCisco Unified Contact Center Expressbefore 12.0(1)SU0.112.0(1)SU0.1Patch availableCNA
  • Cisco Unified Contact Center Express VendorCisco Affected before 12.0(1)SU0.1 Fixed in 12.0(1)SU0.1 Patch available CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:cisco:unified_contact_center_express:*:*:*:*:*:*:*:*before 11.6\(2\)es04VulnerableCisco
cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\):*:*:*:*:*:*:*12.0(1)VulnerableCisco
  • cpe:2.3:a:cisco:unified_contact_center_express:*:*:*:*:*:*:*:* Versions before 11.6\(2\)es04 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:unified_contact_center_express:12.0\(1\):*:*:*:*:*:*:* Versions 12.0(1) Vulnerable ·Cisco

Remediation

  • Fix · CNA Cisco Unified Contact Center Express (Cisco) Fixed in 12.0(1)SU0.1

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-12633
  2. 2026-10-03 Alias added: GHSA-6m2f-gr3g-wqw2

References

Advisory 1

  • TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
  • TI-2020-02838 Cisco Unified Contact Center Express Remote Code Execution Vulnerability CVSS 3.1CRITICAL 9.8
  • TI-2018-00362 Cross-site scripting in Cisco Unified Contact Center Express unknown CVSS 3.0CRITICAL 9.8
  • TI-2024-13188 Deserialization of untrusted data in Cisco Unified Contact Center Enterprise CVSS 3.1CRITICAL 10.0
  • TI-2025-14653 Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability CVSS 3.1CRITICAL 9.8
  • TI-2017-09109 Improper authentication in Cisco Voice Operating System CVSS 3.0CRITICAL 9.8
See all 47 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences