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TI-2019-12538 Aliases CVE-2019-16755GHSA-cq5h-qx7v-mjg5

BMC Remedy ITSM Suite is prone to unspecified vulnerabilities in both DWP and SmartIT…

Priority MEDIUM 47CWE-502Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-502.

Summary

BMC Remedy ITSM Suite is prone to unspecified vulnerabilities in both DWP and SmartIT components, which can permit remote attackers to perform pre-authenticated remote commands execution on the Operating System running the targeted application. Affected DWP versions: versions: 3.x to 18.x, all versions, service packs, and patches are affected by this vulnerability. Affected SmartIT versions: 1.x, 2.0, 18.05, 18.08, and 19.02, all versions, service packs, and patches are affected by this vulnerability.

Why it matters now

EPSS 0.02505 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:bmc:myit_digital_workplace:*:*:*:*:*:*:*:*before 18.08.00VulnerableBMC
  • cpe:2.3:a:bmc:myit_digital_workplace:*:*:*:*:*:*:*:* Versions before 18.08.00 Vulnerable ·BMC

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-16755
  2. 2026-10-03 Alias added: GHSA-cq5h-qx7v-mjg5

References

Advisory 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences