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TI-2019-12802 Aliases CVE-2019-17176GHSA-75rw-9xw4-g4fp

Genesys PureEngage Digital (eServices) 8.1.x allows XSS via HtmlChatPanel.jsp or…

Priority LOW 29CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Genesys PureEngage Digital (eServices) 8.1.x allows XSS via HtmlChatPanel.jsp or HtmlChatFrameSet.jsp (ActionColor, ClientNickNameColor, Email, email, or email_address parameter).

Why it matters now

EPSS 0.00857 58th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:genesys:eservices_chat:*:*:*:*:*:*:*:*8.1.0 – 8.1.200.03VulnerableGenesys
  • cpe:2.3:a:genesys:eservices_chat:*:*:*:*:*:*:*:* Versions 8.1.0 – 8.1.200.03 Vulnerable ·Genesys

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-17176
  2. 2026-10-03 Alias added: GHSA-75rw-9xw4-g4fp

References

Sources