Read the docs
TI-2019-14703 Aliases CVE-2019-20474GHSA-h34j-f5r2-pcx7

An issue was discovered in Zoho ManageEngine Remote Access Plus 10.0.447.

Priority LOW 23CWE-918Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
Low · None · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-918 and the CVSS impact.

Summary

An issue was discovered in Zoho ManageEngine Remote Access Plus 10.0.447. The service to test the mail-server configuration suffers from an authorization issue allowing a user with the Guest role (read-only access) to use and abuse it. One of the abuses allows performing network and port scan operations of the localhost or the hosts on the same network segment, aka SSRF.

Why it matters now

EPSS 0.01441 73rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_remote_access_plus:10.0.447:*:*:*:*:*:*:*10.0.447VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_remote_access_plus:10.0.447:*:*:*:*:*:*:* Versions 10.0.447 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-20474
  2. 2026-10-03 Alias added: GHSA-h34j-f5r2-pcx7

References

Advisory 2

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2020-12264 A design issue was discovered in GetInternetRequestHandle, InternetSendRequestEx and… CVSS 3.1HIGH 8.1
  • TI-2019-08483 Zoho ManageEngine Remote Access Plus 10.0.258 does not validate user permissions… CVSS 3.1HIGH 8.8
  • TI-2021-18451 Zoho ManageEngine Remote Access Plus before 10.1.2121.1 has hardcoded credentials associated with resetPWD.xml. CVSS 3.1HIGH 7.5
  • TI-2021-18450 Zoho ManageEngine Remote Access Plus before 10.1.2121.1 has hardcoded credentials for… CVSS 3.1HIGH 7.5
  • TI-2021-18452 Zoho ManageEngine Remote Access Plus before 10.1.2121.1 relies on the application's build… CVSS 3.1HIGH 7.5
See all 13 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences