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TI-2019-15317 Aliases CVE-2019-25263GHSA-99wv-4fxc-p8gj

Zendesk App SweetHawk Survey 1.6 - Persistent Cross-Site Scripting

Priority MEDIUM 56CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Passive
Attack complexity
Low
Attack requirements
None
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00284 21st percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
SweethawkZendesk App SweetHawk Survey1.6—No fix listedCNA
  • Zendesk App SweetHawk Survey VendorSweethawk Affected 1.6 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-25263
  2. 2026-10-03 Alias added: GHSA-99wv-4fxc-p8gj

References

Exploit 1

Other 2

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences