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TI-2020-02586 Aliases CVE-2020-2887GHSA-3qgf-m686-2pqj

Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business…

Priority LOW 32Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
None · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Outcome-Result). Supported versions that are affected are 12.1.1-12.1.3 and 12.2.3-12.2.9. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Interaction History. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Customer Interaction History accessible data. CVSS 3.0 Base Score 5.3 (Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N).

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.01087 65th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OracleCustomer Interaction History12.1.1-12.1.3; 12.2.3-12.2.9—No fix listedCNA
  • Customer Interaction History VendorOracle Affected 12.1.1-12.1.3; 12.2.3-12.2.9 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:oracle:customer_interaction_history:*:*:*:*:*:*:*:*12.1.1 – 12.1.3; 12.2.3 – 12.2.9VulnerableOracle
  • cpe:2.3:a:oracle:customer_interaction_history:*:*:*:*:*:*:*:* Versions 12.1.1 – 12.1.3; 12.2.3 – 12.2.9 Vulnerable ·Oracle

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2020-2887
  2. 2026-10-03 Alias added: GHSA-3qgf-m686-2pqj

References

Advisory 1

  • TI-2016-04861 Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle… CVSS 3.0HIGH 8.2
  • TI-2016-04859 Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle… CVSS 3.0HIGH 8.2
  • TI-2016-04858 Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle… CVSS 3.0HIGH 8.2
  • TI-2016-04857 Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle… CVSS 3.0HIGH 8.2
  • TI-2016-04853 Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle… CVSS 3.0HIGH 8.2
  • TI-2016-02972 Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle… CVSS 3.0HIGH 8.2
See all 21 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences