HelpU Overflow Vulnerability
Priority MEDIUM 40CWE-120Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-120 and the CVSS impact.
Summary
A vulnerability in agent program of HelpU remote control solution could allow an authenticated remote attacker to execute arbitrary commands This vulnerability is due to insufficient input santization when communicating customer process.
Why it matters now
EPSS 0.01106 66th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| HelpU | HelpuViewer.exe | 2018.5.21.0 – 2020.11.20.0 | — | No fix listed | CNA |
| HelpU | HelpuServer.exe | 1.0.0.2 – 2020.11.20.0 | — | No fix listed | CNA |
| HelpU | HelpuFTClient.dll | 3.0.0.0 2020.11.20.0 | — | No fix listed | CNA |
| HelpU | HelpuFTServer.dll | 3.0.0.0 2020.11.20.0 | — | No fix listed | CNA |
- HelpuViewer.exe VendorHelpU Affected 2018.5.21.0 – 2020.11.20.0 Fixed in — No fix listed CNA
- HelpuServer.exe VendorHelpU Affected 1.0.0.2 – 2020.11.20.0 Fixed in — No fix listed CNA
- HelpuFTClient.dll VendorHelpU Affected 3.0.0.0 2020.11.20.0 Fixed in — No fix listed CNA
- HelpuFTServer.dll VendorHelpU Affected 3.0.0.0 2020.11.20.0 Fixed in — No fix listed CNA
CPE configurations NVD · 4
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:helpu:helpuftclient:3.0.0.0:*:*:*:*:windows:*:* | 3.0.0.0 | Vulnerable | HelpU |
| cpe:2.3:a:helpu:helpuftserver:3.0.0.0:*:*:*:*:windows:*:* | 3.0.0.0 | Vulnerable | HelpU |
| cpe:2.3:a:helpu:helpuserver:1.0.0.2:*:*:*:*:windows:*:* | 1.0.0.2 | Vulnerable | HelpU |
| cpe:2.3:a:helpu:helpuviewer:2018.5.21.0:*:*:*:*:windows:*:* | 2018.5.21.0 | Vulnerable | HelpU |
- cpe:2.3:a:helpu:helpuftclient:3.0.0.0:*:*:*:*:windows:*:* Versions 3.0.0.0 Vulnerable ·HelpU
- cpe:2.3:a:helpu:helpuftserver:3.0.0.0:*:*:*:*:windows:*:* Versions 3.0.0.0 Vulnerable ·HelpU
- cpe:2.3:a:helpu:helpuserver:1.0.0.2:*:*:*:*:windows:*:* Versions 1.0.0.2 Vulnerable ·HelpU
- cpe:2.3:a:helpu:helpuviewer:2018.5.21.0:*:*:*:*:windows:*:* Versions 2018.5.21.0 Vulnerable ·HelpU
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2020-7862
- 2026-10-03 Alias added: GHSA-pm79-ghmr-rxqx
References
Sources
- CVE-2020-7862 · CVE Program
- CVE-2020-7862 · NVD
- FIRST EPSS
- GHSA-pm79-ghmr-rxqx · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences