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TI-2020-07843 Aliases CVE-2020-9758GHSA-m978-hcqw-jcmw

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk).

Priority MEDIUM 46CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

Why it matters now

EPSS 0.02485 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:livezilla:livezilla:*:*:*:*:*:*:*:*before 8.0.1.3VulnerableLivezilla
  • cpe:2.3:a:livezilla:livezilla:*:*:*:*:*:*:*:* Versions before 8.0.1.3 Vulnerable ·Livezilla

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2020-9758
  2. 2026-10-03 Alias added: GHSA-m978-hcqw-jcmw

References

Advisory 1

  • TI-2013-05237 LiveZilla 5.0.1.4 has a Remote Code Execution vulnerability CVSS 3.1CRITICAL 9.8
  • TI-2019-09703 LiveZilla Server before 8.0.1.1 is vulnerable to SQL Injection in… CVSS 3.0CRITICAL 9.8
  • TI-2019-09687 LiveZilla Server before 8.0.1.1 is vulnerable to SQL Injection in server.php via the p_ext_rse parameter. CVSS 3.0CRITICAL 9.8
  • TI-2019-09704 LiveZilla Server before 8.0.1.1 is vulnerable to CSV Injection in the Export Function. CVSS 3.0HIGH 8.8
  • TI-2019-09705 LiveZilla Server before 8.0.1.1 is vulnerable to XSS in mobile/index.php via the Accept-Language HTTP header. CVSS 3.1MEDIUM 6.1
  • TI-2013-05782 The setCookieValue function in _lib/functions.global.inc.php in LiveZilla before 5.1.2.1… CVSS 2.0HIGH 7.5
See all 20 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences