Read the docs
TI-2020-08210 Aliases CVE-2020-10189GHSA-cx3q-6fpx-362x

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of…

Priority CRITICAL 100Exploited in the wildCWE-502Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-502.

Summary

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

Why it matters now

Exploitation Active In CISA KEV since 2021-11-03CISA due date 2022-05-03
EPSS 0.99941 99th percentileScored 2026-11-07
Public exploit Yes 3 exploit referencesTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Active
Automatable
Yes
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_desktop_central:*:*:*:*:*:*:*:*before 10.0.479VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_desktop_central:*:*:*:*:*:*:*:* Versions before 10.0.479 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2021-11-03 Added to CISA KEV
  2. 2026-10-02 Threatist record created from CVE-2020-10189
  3. 2026-10-03 Alias added: GHSA-cx3q-6fpx-362x

References

Exploit 3

Advisory 3

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2022-15981 Zoho ManageEngine Password Manager Pro before 12101 and PAM360 before 5510 are vulnerable… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-20117 Zoho ManageEngine Desktop Central is vulnerable to authentication bypass, leading to… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-17574 Zoho ManageEngine ADSelfService Plus version 6113 and prior is vulnerable to REST API… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
See all 22 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences