Read the docs
TI-2020-09175 Aliases CVE-2020-11431GHSA-q4vw-qm8m-m5p7

The documentation component in i-net Clear Reports 16.0 to 19.2, HelpDesk 8.0 to 8.3, and…

Priority MEDIUM 43CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

The documentation component in i-net Clear Reports 16.0 to 19.2, HelpDesk 8.0 to 8.3, and PDFC 4.3 to 6.2 allows a remote unauthenticated attacker to read arbitrary system files and directories on the target server via Directory Traversal.

Why it matters now

EPSS 0.02091 81st percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 3

CPEVersionsRoleVendor
cpe:2.3:a:inetsoftware:clear_reports:*:*:*:*:*:*:*:*16.0 – 19.2VulnerableInetsoftware
cpe:2.3:a:inetsoftware:helpdesk:*:*:*:*:*:*:*:*8.0 – 8.3VulnerableInetsoftware
cpe:2.3:a:inetsoftware:pdfc:*:*:*:*:*:*:*:*4.3 – 6.2VulnerableInetsoftware
  • cpe:2.3:a:inetsoftware:clear_reports:*:*:*:*:*:*:*:* Versions 16.0 – 19.2 Vulnerable ·Inetsoftware
  • cpe:2.3:a:inetsoftware:helpdesk:*:*:*:*:*:*:*:* Versions 8.0 – 8.3 Vulnerable ·Inetsoftware
  • cpe:2.3:a:inetsoftware:pdfc:*:*:*:*:*:*:*:* Versions 4.3 – 6.2 Vulnerable ·Inetsoftware

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2020-11431
  2. 2026-10-03 Alias added: GHSA-q4vw-qm8m-m5p7

References

Patch 2

Advisory 2

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences