Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated…
Priority LOW 34CWE-862Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-862.
Summary
Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated users to discover the File Protection password via a getFileProtectionSettings call to AjaxServlet.
Why it matters now
EPSS 0.03118 87th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 13
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:-:*:*:*:*:*:* | 11.1 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:* | 11.1 11100 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:* | 11.1 11101 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:* | 11.1 11102 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:* | 11.1 11103 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:* | 11.1 11104 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:* | 11.1 11105 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:* | 11.1 11106 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11107:*:*:*:*:*:* | 11.1 11107 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11108:*:*:*:*:*:* | 11.1 11108 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:-:*:*:*:*:*:* Versions 11.1 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:* Versions 11.1 11100 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:* Versions 11.1 11101 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:* Versions 11.1 11102 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:* Versions 11.1 11103 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:* Versions 11.1 11104 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:* Versions 11.1 11105 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:* Versions 11.1 11106 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11107:*:*:*:*:*:* Versions 11.1 11107 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11108:*:*:*:*:*:* Versions 11.1 11108 Vulnerable ·Zohocorp
Show 3 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11109:*:*:*:*:*:* | 11.1 11109 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11110:*:*:*:*:*:* | 11.1 11110 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11111:*:*:*:*:*:* | 11.1 11111 | Vulnerable | Zohocorp |
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11109:*:*:*:*:*:* Versions 11.1 11109 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11110:*:*:*:*:*:* Versions 11.1 11110 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11111:*:*:*:*:*:* Versions 11.1 11111 Vulnerable ·Zohocorp
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2020-13154
- 2026-10-03 Alias added: GHSA-5h36-xpf2-wm7c
References
More Zohocorp Manageengine Servicedesk Plus vulnerabilities
- TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
- TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
- TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
- TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
- TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
- TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1
Sources
- CVE-2020-13154 · CVE Program
- CVE-2020-13154 · NVD
- FIRST EPSS
- GHSA-5h36-xpf2-wm7c · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences