eGain Chat 15.5.5 allows XSS via the Name (aka full_name) field.
Priority LOW 29CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
eGain Chat 15.5.5 allows XSS via the Name (aka full_name) field.
Why it matters now
EPSS 0.00912 60th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2020-15948
- 2026-10-03 Alias added: GHSA-hcff-f49j-c4pq
References
More Egain Chat vulnerabilities
- TI-2019-10425 eGain Chat 15.0.3 allows unrestricted file upload. CVSS 3.0CRITICAL 9.8
- TI-2019-10424 eGain Chat 15.0.3 allows HTML Injection. CVSS 3.0MEDIUM 6.1
Sources
- CVE-2020-15948 · CVE Program
- CVE-2020-15948 · NVD
- FIRST EPSS
- GHSA-hcff-f49j-c4pq · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences