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TI-2021-00972 Aliases CVE-2021-1245GHSA-w3hx-r23m-8mfg

Cisco Finesse OpenSocial Gadget Editor Cross-Site Scripting Vulnerability

Priority LOW 32CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Cisco Finesse and Cisco Unified CVP OpenSocial Gadget Editor Cross-Site Scripting Vulnerability A vulnerability in the web-based management interface of Cisco Finesse and Cisco Unified CVP could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. The vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or access sensitive, browser-based information. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.01382 72nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
CiscoCisco Unified Customer Voice Portal (CVP)12.6(2)_ES4; 12.6(2)_ET5; 12.6(2)_ET7; 12.6(2)_ET8; 12.6(2)_ES9; 12.6(2)_ES10; 12.6(2)_ES11; 12.6(2)_ET12; 12.6(2)_ET13; 12.6(2)_ES14; 12.6(2)_ES15; 12.6(2)_ET16; 12.6(2)_ET17—No fix listedCNA
  • Cisco Unified Customer Voice Portal (CVP) VendorCisco Affected 12.6(2)_ES4; 12.6(2)_ET5; 12.6(2)_ET7; 12.6(2)_ET8; 12.6(2)_ES9; 12.6(2)_ES10; 12.6(2)_ES11; 12.6(2)_ET12; 12.6(2)_ET13; 12.6(2)_ES14; 12.6(2)_ES15; 12.6(2)_ET16; 12.6(2)_ET17 Fixed in — No fix listed CNA

CPE configurations NVD · 12

CPEVersionsRoleVendor
cpe:2.3:a:cisco:finesse:*:*:*:*:*:*:*:*before 12.0\(1\)VulnerableCisco
cpe:2.3:a:cisco:finesse:12.0\(1\):-:*:*:*:*:*:*12.0(1)VulnerableCisco
cpe:2.3:a:cisco:finesse:12.0\(1\):es1:*:*:*:*:*:*12.0(1) es1VulnerableCisco
cpe:2.3:a:cisco:finesse:12.0\(1\):es2:*:*:*:*:*:*12.0(1) es2VulnerableCisco
cpe:2.3:a:cisco:finesse:12.0\(1\):es3:*:*:*:*:*:*12.0(1) es3VulnerableCisco
cpe:2.3:a:cisco:finesse:12.0\(1\):es4:*:*:*:*:*:*12.0(1) es4VulnerableCisco
cpe:2.3:a:cisco:finesse:12.0\(1\):es5:*:*:*:*:*:*12.0(1) es5VulnerableCisco
cpe:2.3:a:cisco:finesse:12.5\(1\):-:*:*:*:*:*:*12.5(1)VulnerableCisco
cpe:2.3:a:cisco:finesse:12.5\(1\):es1:*:*:*:*:*:*12.5(1) es1VulnerableCisco
cpe:2.3:a:cisco:finesse:12.5\(1\):es2:*:*:*:*:*:*12.5(1) es2VulnerableCisco
  • cpe:2.3:a:cisco:finesse:*:*:*:*:*:*:*:* Versions before 12.0\(1\) Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.0\(1\):-:*:*:*:*:*:* Versions 12.0(1) Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.0\(1\):es1:*:*:*:*:*:* Versions 12.0(1) es1 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.0\(1\):es2:*:*:*:*:*:* Versions 12.0(1) es2 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.0\(1\):es3:*:*:*:*:*:* Versions 12.0(1) es3 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.0\(1\):es4:*:*:*:*:*:* Versions 12.0(1) es4 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.0\(1\):es5:*:*:*:*:*:* Versions 12.0(1) es5 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.5\(1\):-:*:*:*:*:*:* Versions 12.5(1) Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.5\(1\):es1:*:*:*:*:*:* Versions 12.5(1) es1 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.5\(1\):es2:*:*:*:*:*:* Versions 12.5(1) es2 Vulnerable ·Cisco
Show 2 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:cisco:finesse:12.5\(1\):es3:*:*:*:*:*:*12.5(1) es3VulnerableCisco
cpe:2.3:a:cisco:finesse:12.5\(1\):es4:*:*:*:*:*:*12.5(1) es4VulnerableCisco
  • cpe:2.3:a:cisco:finesse:12.5\(1\):es3:*:*:*:*:*:* Versions 12.5(1) es3 Vulnerable ·Cisco
  • cpe:2.3:a:cisco:finesse:12.5\(1\):es4:*:*:*:*:*:* Versions 12.5(1) es4 Vulnerable ·Cisco

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2021-1245
  2. 2026-10-03 Alias added: GHSA-w3hx-r23m-8mfg

References

Other 1

  • TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
  • TI-2018-00358 Access control flaw in Cisco Finesse unknown CVSS 3.0CRITICAL 9.8
  • TI-2018-00357 Access control flaw in Cisco Finesse unknown CVSS 3.0CRITICAL 9.8
  • TI-2024-13337 Server-side request forgery in Cisco Unified Contact Center Enterprise CVSS 3.1HIGH 7.2
  • TI-2017-09109 Improper authentication in Cisco Voice Operating System CVSS 3.0CRITICAL 9.8
  • TI-2017-04533 Resource management flaw in Multiple Cisco Products unknown CVSS 3.0HIGH 7.5
See all 24 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences