Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version…
Priority MEDIUM 64Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- High
- User interaction
- None
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- Fixed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA.
Summary
Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges.
Why it matters now
EPSS 0.5242 98th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix Fixed ManageEngine ServiceDesk Plus: 11205
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | ManageEngine ServiceDesk Plus | before 11205 | 11205 | Patch available | CNA |
- ManageEngine ServiceDesk Plus Vendor— Affected before 11205 Fixed in 11205 Patch available CNA
CPE configurations NVD · 7
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* | before 11.2 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:-:*:*:*:*:*:* | 11.2 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11201:*:*:*:*:*:* | 11.2 build11201 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11202:*:*:*:*:*:* | 11.2 build11202 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11203:*:*:*:*:*:* | 11.2 build11203 | Vulnerable | Zohocorp |
| cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11204:*:*:*:*:*:* | 11.2 build11204 | Vulnerable | Zohocorp |
| cpe:2.3:o:microsoft:windows:-:*:*:*:*:*:*:* | not specified by NVD | Running on | Microsoft |
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* Versions before 11.2 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:-:*:*:*:*:*:* Versions 11.2 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11201:*:*:*:*:*:* Versions 11.2 build11201 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11202:*:*:*:*:*:* Versions 11.2 build11202 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11203:*:*:*:*:*:* Versions 11.2 build11203 Vulnerable ·Zohocorp
- cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11204:*:*:*:*:*:* Versions 11.2 build11204 Vulnerable ·Zohocorp
- cpe:2.3:o:microsoft:windows:-:*:*:*:*:*:*:* Versions not specified by NVD Running on ·Microsoft
Remediation
- Fix · CNA ManageEngine ServiceDesk Plus Fixed in 11205
Timeline
- 2026-10-02 Threatist record created from CVE-2021-20081
- 2026-10-03 Alias added: GHSA-p7qv-g8g6-53r3
References
More Zohocorp Manageengine Servicedesk Plus vulnerabilities
- TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
- TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
- TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
- TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
- TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
- TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1
Sources
- CVE-2021-20081 · CVE Program
- CVE-2021-20081 · NVD
- FIRST EPSS
- GHSA-p7qv-g8g6-53r3 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences