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TI-2023-01618 Aliases CVE-2023-1724GHSA-63xg-rcwm-472j

Faveo Helpdesk Enterprise 6.0.1 - Privilege Escalation via Stored XSS

Priority LOW 34CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Faveo Helpdesk Enterprise version 6.0.1 allows an attacker with agent permissions to perform privilege escalation on the application. This occurs because the application is vulnerable to stored XSS.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00467 40th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
LadybirdwebFaveo Helpdesk6.0.1—No fix listedCNA
  • Faveo Helpdesk VendorLadybirdweb Affected 6.0.1 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:*up to 6.0.1VulnerableLadybirdweb
  • cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:* Versions up to 6.0.1 Vulnerable ·Ladybirdweb

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-1724
  2. 2026-10-03 Alias added: GHSA-63xg-rcwm-472j

References

  • TI-2024-34344 An issue in Ladybird Web Solution Faveo Helpdesk & Servicedesk (On-Premise and Cloud)… CVSS 3.1HIGH 8.8
  • TI-2023-10715 Faveo Helpdesk 1.0-1.11.1 is vulnerable to SQL Injection. CVSS 3.1HIGH 8.8
  • TI-2017-05211 public/rolechangeadmin in Faveo 1.9.3 allows CSRF. CVSS 3.1HIGH 8.0

Sources