ITM Server Communications Hijack
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- High
- Impact type
- —
- Confidentiality · integrity · availability
- High · Low · Low
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA.
Summary
An improper check for an exceptional condition in the Insider Threat Management (ITM) Server could be used by an attacker to change the server's configuration of any already-registered agent so that the agent sends all future communications to an attacker-chosen URL. This could result in disclosure of sensitive data events from the agent about the personally identifiable information (PII) and intellectual property it monitors, and all such data could be altered or deleted before reaching the ITM Server. An attacker must first successfully obtain valid agent credentials and agent hostname. All versions prior to 7.14.3.69 are affected.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Proofpoint | ITM Server | up to 7.14.3 | — | No fix listed | CNA |
- ITM Server VendorProofpoint Affected up to 7.14.3 Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:proofpoint:insider_threat_management:*:*:*:*:*:*:*:* | before 7.14.3.69 | Vulnerable | Proofpoint |
- cpe:2.3:a:proofpoint:insider_threat_management:*:*:*:*:*:*:*:* Versions before 7.14.3.69 Vulnerable ·Proofpoint
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2023-4828
- 2026-10-03 Alias added: GHSA-2qp5-3jc8-pprj
References
More Proofpoint Insider Threat Management vulnerabilities
- TI-2020-07138 rcdsvc in the Proofpoint Insider Threat Management Windows Agent (formerly ObserveIT… CVSS 3.1HIGH 8.8
- TI-2021-09235 The Proofpoint Insider Threat Management Server (formerly ObserveIT Server) is missing an… CVSS 3.1HIGH 8.1
- TI-2023-04418 ITM MacOS Agent Improper Certificate Validation CVSS 3.1HIGH 7.5
- TI-2022-08988 Proofpoint Insider Threat Management Agent for Windows relies on an inherently dangerous… CVSS 3.1HIGH 7.8
- TI-2021-05149 Insider Threat Management Windows Agent Local Privilege Escalation Vulnerability The… CVSS 3.1HIGH 7.8
- TI-2021-09234 The Proofpoint Insider Threat Management Agents (formerly ObserveIT Agent) for MacOS and… CVSS 3.1HIGH 7.4
Sources
- CVE-2023-4828 · CVE Program
- CVE-2023-4828 · NVD
- FIRST EPSS
- GHSA-2qp5-3jc8-pprj · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences