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TI-2023-06753 Aliases CVE-2023-20044GHSA-5mpw-67fp-pg56

A vulnerability in Cisco CX Cloud Agent of could allow an authenticated, local attacker…

Priority LOW 33CWE-708Published · Updated

Key facts

Attack vector
Local
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

A vulnerability in Cisco CX Cloud Agent of could allow an authenticated, local attacker to elevate their privileges. This vulnerability is due to insecure file permissions. An attacker could exploit this vulnerability by persuading support to update settings which call the insecure script. A successful exploit could allow the attacker to take complete control of the affected device.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00147 3rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
CiscoCisco CX Cloud Agent0.9; 0.0.1; 0.0.2; 0.9.2; 0.9.3; 1.1; 1.10; 1.11; 1.12; 1.2; 1.3; 1.4; 1.5; 1.6; 1.7; 1.8; 1.9; 1.0.0; 2.0; 2.2—No fix listedCNA
  • Cisco CX Cloud Agent VendorCisco Affected 0.9; 0.0.1; 0.0.2; 0.9.2; 0.9.3; 1.1; 1.10; 1.11; 1.12; 1.2; 1.3; 1.4; 1.5; 1.6; 1.7; 1.8; 1.9; 1.0.0; 2.0; 2.2 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:cisco:cx_cloud_agent:*:*:*:*:*:*:*:*before 2.2.1VulnerableCisco
  • cpe:2.3:a:cisco:cx_cloud_agent:*:*:*:*:*:*:*:* Versions before 2.2.1 Vulnerable ·Cisco

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-20044
  2. 2026-10-03 Alias added: GHSA-5mpw-67fp-pg56

References

  • TI-2022-07142 Code injection in Spring Framework KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
  • TI-2023-06752 Incorrect default permissions in Cisco CX Cloud Agent CVSS 3.1MEDIUM 6.7

Sources