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TI-2023-09092 Aliases CVE-2023-22964GHSA-p357-h73m-92rg

Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable…

Priority MEDIUM 52CWE-287Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-287.

Summary

Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.02515 84th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 15

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10600:*:*:*:*:*:*10.6 10600VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10601:*:*:*:*:*:*10.6 10601VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10602:*:*:*:*:*:*10.6 10602VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10603:*:*:*:*:*:*10.6 10603VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10604:*:*:*:*:*:*10.6 10604VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10605:*:*:*:*:*:*10.6 10605VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10606:*:*:*:*:*:*10.6 10606VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10607:*:*:*:*:*:*10.6 10607VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10608:*:*:*:*:*:*10.6 10608VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10609:*:*:*:*:*:*10.6 10609VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10600:*:*:*:*:*:* Versions 10.6 10600 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10601:*:*:*:*:*:* Versions 10.6 10601 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10602:*:*:*:*:*:* Versions 10.6 10602 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10603:*:*:*:*:*:* Versions 10.6 10603 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10604:*:*:*:*:*:* Versions 10.6 10604 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10605:*:*:*:*:*:* Versions 10.6 10605 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10606:*:*:*:*:*:* Versions 10.6 10606 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10607:*:*:*:*:*:* Versions 10.6 10607 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10608:*:*:*:*:*:* Versions 10.6 10608 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10609:*:*:*:*:*:* Versions 10.6 10609 Vulnerable ·Zohocorp
Show 5 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10610:*:*:*:*:*:*10.6 10610VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13000:*:*:*:*:*:*13.0 13000VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13001:*:*:*:*:*:*13.0 13001VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13002:*:*:*:*:*:*13.0 13002VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13003:*:*:*:*:*:*13.0 13003VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.6:10610:*:*:*:*:*:* Versions 10.6 10610 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13000:*:*:*:*:*:* Versions 13.0 13000 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13001:*:*:*:*:*:* Versions 13.0 13001 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13002:*:*:*:*:*:* Versions 13.0 13002 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:13.0:13003:*:*:*:*:*:* Versions 13.0 13003 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-22964
  2. 2026-10-03 Alias added: GHSA-p357-h73m-92rg

References

Advisory 1

Other 1

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2023-11733 Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987… CVSS 3.1HIGH 7.5
  • TI-2021-20201 Zoho ManageEngine ServiceDesk Plus MSP before 10.5 Build 10534 is vulnerable to… CVSS 3.1CRITICAL 9.8
  • TI-2022-19398 Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025… CVSS 3.1HIGH 8.8
See all 25 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences