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TI-2023-09131 Aliases CVE-2023-23074GHSA-q84g-j4pw-hjh5

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via…

Priority HIGH 68CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-79.

Summary

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via embedding videos in the language component.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.83581 99th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 8

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:-:*:*:*:*:*:*14.0VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14000:*:*:*:*:*:*14.0 14000VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14001:*:*:*:*:*:*14.0 14001VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14002:*:*:*:*:*:*14.0 14002VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14003:*:*:*:*:*:*14.0 14003VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14004:*:*:*:*:*:*14.0 14004VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14005:*:*:*:*:*:*14.0 14005VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14006:*:*:*:*:*:*14.0 14006VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:-:*:*:*:*:*:* Versions 14.0 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14000:*:*:*:*:*:* Versions 14.0 14000 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14001:*:*:*:*:*:* Versions 14.0 14001 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14002:*:*:*:*:*:* Versions 14.0 14002 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14003:*:*:*:*:*:* Versions 14.0 14003 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14004:*:*:*:*:*:* Versions 14.0 14004 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14005:*:*:*:*:*:* Versions 14.0 14005 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.0:14006:*:*:*:*:*:* Versions 14.0 14006 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-23074
  2. 2026-10-03 Alias added: GHSA-q84g-j4pw-hjh5

References

Advisory 1

Other 1

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
  • TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1
See all 49 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences