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TI-2023-09134 Aliases CVE-2023-23077GHSA-pmvq-4gg6-p4px

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the…

Priority LOW 32CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-79.

Summary

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.02813 86th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 14

CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:-:*:*:*:*:*:*13.0VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13000:*:*:*:*:*:*13.0 13000VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13001:*:*:*:*:*:*13.0 13001VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13002:*:*:*:*:*:*13.0 13002VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13003:*:*:*:*:*:*13.0 13003VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13004:*:*:*:*:*:*13.0 13004VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13005:*:*:*:*:*:*13.0 13005VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13006:*:*:*:*:*:*13.0 13006VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13007:*:*:*:*:*:*13.0 13007VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13008:*:*:*:*:*:*13.0 13008VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:-:*:*:*:*:*:* Versions 13.0 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13000:*:*:*:*:*:* Versions 13.0 13000 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13001:*:*:*:*:*:* Versions 13.0 13001 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13002:*:*:*:*:*:* Versions 13.0 13002 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13003:*:*:*:*:*:* Versions 13.0 13003 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13004:*:*:*:*:*:* Versions 13.0 13004 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13005:*:*:*:*:*:* Versions 13.0 13005 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13006:*:*:*:*:*:* Versions 13.0 13006 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13007:*:*:*:*:*:* Versions 13.0 13007 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13008:*:*:*:*:*:* Versions 13.0 13008 Vulnerable ·Zohocorp
Show 4 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13009:*:*:*:*:*:*13.0 13009VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13010:*:*:*:*:*:*13.0 13010VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13011:*:*:*:*:*:*13.0 13011VulnerableZohocorp
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13012:*:*:*:*:*:*13.0 13012VulnerableZohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13009:*:*:*:*:*:* Versions 13.0 13009 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13010:*:*:*:*:*:* Versions 13.0 13010 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13011:*:*:*:*:*:* Versions 13.0 13011 Vulnerable ·Zohocorp
  • cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13012:*:*:*:*:*:* Versions 13.0 13012 Vulnerable ·Zohocorp

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-23077
  2. 2026-10-03 Alias added: GHSA-pmvq-4gg6-p4px

References

Advisory 1

Other 1

  • TI-2022-23765 Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-19808 Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and… KEVCVSS 3.1CRITICAL 9.8
  • TI-2021-15358 Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass… KEVCVSS 3.1CRITICAL 9.8
  • TI-2019-06025 Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers… KEVCVSS 3.1HIGH 7.5
  • TI-2022-19395 Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to… CVSS 3.1HIGH 7.2
  • TI-2021-03384 Cross-site scripting in ManageEngine ServiceDesk Plus CVSS 3.1MEDIUM 6.1
See all 49 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences