Read the docs
TI-2023-09530 Aliases CVE-2023-23716GHSA-58v3-m92j-9vc2

WordPress Zendesk Support for WordPress plugin <= 1.8.4 - Broken Access Control vulnerability

Priority LOW 21CWE-862Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
None · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.

Summary

Missing Authorization vulnerability in Zendesk Zendesk Support for WordPress allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Zendesk Support for WordPress: from n/a through 1.8.4.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00525 44th percentileScored 2026-11-08
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
ZendeskZendesk Support for WordPressup to 1.8.4—No fix listedCNA
  • Zendesk Support for WordPress VendorZendesk Affected up to 1.8.4 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-23716
  2. 2026-10-03 Alias added: GHSA-58v3-m92j-9vc2

References

  • TI-2024-28349 GHSL-2023-136_Samson CVSS 3.1HIGH 8.8
  • TI-2021-14875 ENC DataVault before 7.2 and VaultAPI v67 mishandle key derivation, making it easier for… CVSS 3.1HIGH 8.1
  • TI-2018-14819 Zendesk Samlr before 2.6.2 allows an XML nodes comment attack such as a name_id node with… CVSS 3.0HIGH 7.5
  • TI-2015-05773 Cross-site scripting (XSS) vulnerability in the Zendesk Feedback Tab module 7.x-1.x… CVSS 2.0LOW 2.6

Sources