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TI-2023-16427 Aliases CVE-2023-33257GHSA-r4w3-vrfm-6f6m

Verint Engagement Management 15.3 Update 2023R2 is vulnerable to HTML injection via the user data form in the live chat.

Priority MEDIUM 58CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

Verint Engagement Management 15.3 Update 2023R2 is vulnerable to HTML injection via the user data form in the live chat.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.004 34th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:verint:engagement_management:15.3:2023r2:*:*:*:*:*:*15.3 2023r2VulnerableVerint
  • cpe:2.3:a:verint:engagement_management:15.3:2023r2:*:*:*:*:*:* Versions 15.3 2023r2 Vulnerable ·Verint

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-33257
  2. 2026-10-03 Alias added: GHSA-r4w3-vrfm-6f6m

References

Exploit 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences