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TI-2023-26862 Aliases CVE-2023-49214GHSA-r445-r4r9-q329

Usedesk before 1.7.57 allows chat template injection.

Priority MEDIUM 44CWE-74Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

Usedesk before 1.7.57 allows chat template injection.

Why it matters now

EPSS 0.00826 57th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:usedesk:usedesk:*:*:*:*:*:*:*:*before 1.7.57VulnerableUsedesk
  • cpe:2.3:a:usedesk:usedesk:*:*:*:*:*:*:*:* Versions before 1.7.57 Vulnerable ·Usedesk

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-49214
  2. 2026-10-03 Alias added: GHSA-r445-r4r9-q329

References

Advisory 1

  • TI-2023-26863 Usedesk before 1.7.57 allows filter reflected XSS. CVSS 3.1MEDIUM 6.1
  • TI-2023-26864 Usedesk before 1.7.57 allows profile stored XSS. CVSS 3.1MEDIUM 5.4

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences